Is Outsourcing The Answer To Your Software Problems

Is Outsourcing the​ Answer to​ Your Software Problems?
Determining whether or​ not outsourcing is​ the​ answer to​ your software problems is​ not necessarily a​ difficult question but it​ is​ a​ question which involves careful consideration .​
There are a​ series of​ questions which should be asked to​ help determine whether or​ not outsourcing is​ a​ wise decision in​ a​ particular case .​
Examples of​ some of​ the​ questions which should be asked are:
* Are there in-house employees capable or​ resolving the​ software problem?
* Do current workloads allow in-house employees to​ work on​ this problem?
* How expensive will it​ be to​ outsource the​ task?
* What are the​ benefits of​ outsourcing the​ problem?
This article will take a​ look at​ each of​ these questions and provide insight into how these questions can be used to​ help make this important decision .​
The Capabilities of​ In-house Employees
Some software problems require highly specialized training to​ resolve the​ issues .​
It is​ often the​ case that a​ company’s in-house employees do not have the​ capabilities of​ resolving these software issues .​
When this occurs outsourcing the​ problem to​ a​ specialist is​ the​ obvious choice .​
However,​ in​ situations where the​ in-house employees are qualified to​ resolve the​ problem,​ the​ issue of​ whether or​ not to​ outsource becomes more complicated .​
Those tasked with making the​ decision often weight the​ options by considering the​ cost of​ outsourcing versus the​ speed at​ which the​ problem would be resolved in​ both cases .​
If there is​ an​ expert readily available to​ tackle the​ problem it​ will likely be resolved relatively quickly .​
However,​ if​ in-house employees are currently overburdened,​ they may not be able to​ make this problem a​ priority .​
The Workload of​ In-house Employees
The workload of​ in-house employees often comes into question when considering whether or​ not to​ outsource a​ specific software related task or​ tasks .​
In the​ previous section we discussed the​ importance of​ outsourcing when the​ in-house employees are not qualified for certain tasks .​
However,​ this is​ not always the​ case .​
Often in-house employees are fully capable of​ completing a​ task but they are unable to​ do so because of​ their current workload .​
In a​ situation when all of​ the​ in-house employees are unavailable to​ take on​ additional tasks,​ outsourcing again becomes a​ viable option .​
Will Outsourcing Save Money
One of​ the​ main factors company’s consider when they contemplate outsourcing is​ whether or​ not they will save money by outsourcing .​
Hiring an​ expert on​ a​ contract basis can certainly be expensive but it​ is​ often a​ worthwhile investment especially for highly specialized work .​
The cost of​ outsourcing is​ usually higher in​ terms of​ the​ hourly rate of​ the​ employee but overall the​ costs may be reduced .​
When considering work performed by in-house employees it​ is​ important to​ realize the​ cost of​ the​ work includes the​ employee’s hourly rate,​ the​ cost of​ benefits such as​ social security,​ Medicare and workers’ compensation and resources such as​ office space,​ hardware,​ office supplies and other incidentals .​
After factoring in​ all of​ these costs it​ becomes clear that outsourcing isn’t always the​ more expensive option.
Another factor to​ consider when calculating the​ costs of​ outsourcing a​ software problem is​ how quickly the​ problem can be resolved by outsourcing as​ opposed to​ handling the​ problem in-house .​
This will depend on​ the​ capabilities and availability of​ the​ in-house staff .​
If there is​ not a​ capable staff member available it​ may take significantly longer to​ handle the​ problem in-house .​
The Benefits of​ Outsourcing
Finally,​ the​ benefits of​ outsourcing should be considered in​ deciding whether or​ not to​ outsource particular tasks .​
We have already touched upon some of​ the​ benefits of​ outsourcing but for the​ sake of​ completeness we will include a​ list of​ some of​ the​ most significant benefits below:
* Decreased labor costs
* Access to​ industry experts
* Flexibility in​ scheduling
* Increased manpower
With so many benefits it​ is​ clear that outsourcing can be a​ viable solution to​ many software problems .​
The bottom line in​ determining whether or​ not to​ outsource a​ particular software problem often involves comparing the​ benefits of​ outsourcing to​ the​ costs of​ outsourcing .​

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