Freight Broker Software

Freight Broker Software
Freight broker software is​ derived from the​ larger field of​ trucking software .​
Large trucking companies began developing trucking software in​ the​ 1960’s when mainframe computers became more widely available and affordable .​
Large LTL carriers such as​ Roadway Express and Red Ball were pioneers in​ the​ field .​
It is​ a​ little known fact that the​ trucking industry created E.D.I .​
(electronic data interchange) during this time frame .​
Early trucking software was custom built and run on​ company mainframes at​ the​ large carriers .​
As with so many other fields,​ trucking software for small or​ medium sized companies did not begin to​ materialize until after the​ introduction of​ the​ I.B.M .​
personal computer in​ 1980 .​
Trucking software can be as​ simple as​ software used to​ calculate point to​ point mileage or​ complex enough to​ manage virtually all functions of​ a​ trucking company or​ freight brokerage.
Freight broker software addresses two basic functional groups; dispatch operations and accounting .​
Much of​ the​ available freight broker software is​ sold with these functions as​ modules that can be purchased separately .​
Which modules are purchased is​ usually driven by the​ size of​ the​ broker looking for the​ software .​
Very small brokers can manage dispatch on​ paper .​
Accounting functions at​ this level are well served by software packages such as​ QuickBooks or​ Peachtree .​
Brokers that get to​ 20+ loads per month can usually begin to​ see the​ value of​ having one or​ more of​ the​ freight broker software modules.
Freight broker software designed for the​ accounting functions is​ the​ least likely of​ two to​ be offered as​ a​ stand alone product since it​ depends upon the​ other for data .​
Payable functions can be derived from dispatch operations data such as​ which carrier went where .​
Invoicing and receivables are also derived from dispatch operations data as​ in​ which customer sent what where .​
Freight broker software designed to​ integrate with the​ over the​ counter accounting packages such as​ QuickBooks can ease the​ transition for many small brokers.
Freight broker software designed for dispatch operations is​ the​ most likely of​ the​ functional groups to​ be offered as​ a​ stand-alone product .​
It is​ also arguably the​ most important of​ the​ two functional groups .​
It is​ the​ most important because it​ can have the​ greatest impact on​ customer service .​
Accounting functions are internal; dispatch operations touch every customer the​ broker has in​ one way or​ another .​
Freight brokers should recognize that this type of​ software can make the​ difference between success and failure .​
Dispatch operations is​ all about getting the​ right drivers with the​ right equipment in​ place to​ services the​ customers’ needs and take advantage of​ opportunities that arise .​
Managing those resources is​ important but the​ best dispatch software also gives dispatchers and managers tools to​ monitor work in​ progress and communicate effectively with customers.
The internet has given rise to​ two interesting new developments in​ the​ field of​ freight broker software; software as​ a​ service and networking as​ a​ new functional group .​
Software as​ a​ service is​ delivered via the​ internet by subscription and has the​ following advantages:
No large upfront investment as​ in​ traditional buying of​ software.
No new hardware costs .​
Your existing network,​ internet connection and browser such as​ Microsoft Internet Explorer are all that are needed.
Pay as​ you​ go .​
This type of​ software is​ often available month to​ month without a​ contract.
Maintenance and upgrades handled at​ the​ web server with little or​ no bother to​ the​ user.
Networking as​ a​ functional group is​ a​ new development made possible by the​ internet .​
Dispatch software can now be extended onto the​ customers’ desktops .​
Brokers and shippers can collaborate to​ give and get the​ data that they need to​ get the​ job done .​
Customer service is​ greatly enhanced with true real time communications and the​ customer as​ a​ larger part of​ the​ process .​ is​ an​ example of​ this new breed of​ dispatch operations software.

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