Communication In The Workplace New Tips And Strategies

Communication in​ the​ workplace is​ very important but with so many people involved,​ all with different personalities and varying levels of​ understanding - communication can be difficult and misunderstandings can arise.

Workplaces can be hectic places where messages are flying left,​ right and centre: that’s prime territory for miscommunication. Try to​ avoid that by following a​ few simple guidelines.

How you need to​ communicate in​ the​ workplace varies a​ little according to​ your job responsibilities. Those differ sometimes in​ whether you have responsibility for and authority over certain other staff members. It’s important to​ realize that you only have authority in​ so far as​ you can get people to​ follow you. How successfully you get people to​ do that comes down to​ communication too!

Communication is​ vital in​ any workplace and here are some of​ the​ essential ingredients for good communication in​ the​ workplace:

1. Give clear instructions

You save time in​ the​ long run by taking time to​ give even simple instructions clearly and make sure they are understood. Leave a​ pause for people to​ ask questions - or​ invite them to​ do so. It’s much better if​ a​ task is​ understood from the​ start rather than you having to​ go back and do work again because it​ was done wrongly the​ first time.

2. Be constructive,​ not critical

Supervisors and bosses can all too often become critical.

Often people who have tried to​ organize their work or​ solve workplace problems themselves have been severely criticized for the​ solution they have implemented. is​ it​ any wonder then why they don’t bother trying to​ sort anything out again? That’s not an​ efficient way to​ organize a​ workplace.

The main trouble with this approach arises because the​ natural response of​ someone who is​ being criticized is​ to​ switch off and not listen. Nobody learns anything or​ moves on​ in​ that way.

The other side of​ the​ coin is​ that when employees are empowered to​ make some decisions themselves,​ managers get more time to​ get on​ with their own job and really progress a
business. For this to​ work,​ people need to​ feel safe to​ explore alternatives,​ give suggestions and ask questions.

Managers also need to​ make sure they ask the​ right questions to​ inspire their employees and to​ help them to​ think through solutions.

3. Let people know the​ ‘bigger picture’

What are you all aiming for? People will work harder and smarter if​ they know how the​ work they’re doing contributes to​ an​ end product.

4. Communicate messages effectively

Workplaces often have many people working there. Messages need to​ be passed on​ efficiently through whichever medium - face-face,​ telephone,​ e-mail etc.

If you have a​ message to​ pass on,​ make sure you do it​ accurately,​ to​ the​ right person - and in​ a​ timely manner. if​ the​ message is​ long - type it​ rather than relying on​ your memory.

5. Give people the​ freedom to​ organize at​ least some their work

If people are clear about what needs to​ be done,​ they can understand and set a​ list of​ priorities for their own work. This keeps people motivated to​ work hard,​ but also,​ it​ makes
them work more efficiently as​ they know what has to​ be done and can switch between tasks accordingly. There’s no need for them to​ stop work having hit a​ snag when they can get on​ with another project.

6. Make expectations clear

End a​ conversation with something like,​

“So - am I right in​ thinking that you think the​ project will be completed by the​ end of​ today?”

Then,​ if​ people anticipate a​ problem,​ they have the​ opportunity to​ tell you if​ there’s going to​ be a​ problem with that. That gives you the​ chance - and responsibility - to​ help them.

7. Treat people like individuals

Everyone has different needs and different personalities. Different people will all react well to​ slightly different approaches. It’s good if​ you can find out what approaches work well for your colleagues and employees; that way,​ you will get the​ most out of​ each interaction and everyone will be happier.

It all comes down to​ communication skills - or​ lack of​ them. It’s completely your responsibility for making yourself understood - no matter how many times you have to​ try - and it’s the​ other person’s responsibility to​ let you know every time they don’t understand something: communication in​ the​ workplace relies upon it.

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