Knowing Basic Computer Terminology Helps Support Staff Help You

Knowing Basic Computer Terminology Helps Support Staff Help You



Knowing Basic Computer Terminology Helps Support Staff Help You
When you know and understand the​ correct terms to​ use,​ getting assistance for your computer software is​ much easier .​
Not knowing how to​ describe the​ problem correctly to​ technical support is​ one of​ the​ biggest problems for new computer users .​
Below,​ you will find the​ correct terminology for the​ common components of​ software.
1 .​
User Interface
This is​ the​ programs outward visual design .​
It can contain buttons,​ icons,​ boxes,​ words and squares .​
If your PC experiences insufficient memory,​ there may be black rectangles that appear across the​ user interface of​ your software programs.
2 .​
Menu Bar
This will display menu items or​ options .​
The most common parts of​ a​ menu bar will grant access to​ File commands,​ Save commands,​ Open commands and Print commands .​
An error in​ this part of​ the​ interface will produce a​ missing option or​ one that is​ of​ a​ lighter color.
3 .​
Title Bar
This is​ the​ area at​ the​ top of​ the​ program,​ where its name is​ displayed as​ well as​ where there may be a​ description of​ the​ contents displayed on​ part of​ the​ interface .​
An incorrectly coded program may produce a​ wrong description in​ this part of​ its interface.
4 .​
Status Bar
This is​ located at​ the​ bottom of​ the​ interface,​ generally displaying small messages,​ indicating the​ progress of​ a​ command or​ task .​
Incorrectly programmed programs may display the​ wrong information in​ this area.
5 .​
Tool Bar
This will display small icons on​ the​ top of​ the​ screen as​ representing tools .​
Clicking,​ an​ icon opens a​ tool or​ processes a​ command that might also exist on​ the​ menu bar .​
Problems in​ this part of​ an​ interface are uncommon.
6 .​
Minimize,​ Restore,​ and Exit buttons
These three buttons are normally located on​ the​ right upper part of​ a​ program interface,​ each allows you to​ minimize the​ screen,​ restore it​ to​ original size,​ or​ shut the​ program down.
7 .​
Context Menu
Right clicking on​ something will display the​ context menu .​
It displays in​ much the​ same way as​ a​ Help menu.
8 .​
Scroll Bar
This tool allows a​ user to​ move the​ displayed part of​ the​ user interface up and down on​ the​ computer screen.
9 .​
Buttons
Buttons perform commands with the​ click of​ a​ mouse .​
Problems may exist when the​ text button is​ grayed out or​ if​ it​ does not seem to​ sink into a​ screen when clicked.
10 .​
Input Box
These normally small rectangles allow for entering data into a​ web page interface .​
If you cannot use one of​ these boxes,​ it​ may indicate that the​ program is​ faulty or​ that communication with the​ external network has been compromised.
11 .​
Check Box
This small box displays several choices .​
When clicked a​ small x displays inside a​ box,​ it​ allows you to​ choose between many options displayed on​ the​ user interface .​
Inability to​ enter an​ x may indicate that the​ program has stopped functioning and must be restarted.




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