Placing An Order When Online Shopping

Placing An Order When Online Shopping



Placing an​ Order When Online Shopping
Online shoppers have a​ variety of​ options available to​ them for​ placing an​ order .​
Online shopping is​ already rather convenient for​ a​ number of​ reasons including convenience and​ the​ ability to​ shop for​ items from retailers around the​ world .​
The ability to​ place orders in​ a​ variety of​ different ways makes online shopping eve more desirable for​ some consumers .​
This article will discuss some of​ the​ options available for​ placing an​ order when online shopping including using the​ website to​ place the​ order, calling customer service to​ place the​ order and​ faxing or​ mailing orders .​
Placing Orders through the​ Website
One of​ the​ most popular options for​ placing orders when online shopping is​ to​ place the​ orders directly through the​ online retailer’s website .​
In most cases online retailers offer the​ ability to​ add items to​ a​ virtual shopping cart while browsing through the​ available items offered for​ sale .​
After the​ consumer is​ done shopping he can review the​ contents of​ his shopping cart and​ add, subtract or​ modify the​ contents of​ the​ shopping cart as​ necessary before proceeding to​ the​ checkout process of​ the​ online shopping experience .​
During the​ checkout process the​ consumer provides information such as​ credit card information and​ billing address as​ well as​ the​ address to​ which the​ consumer would like the​ items shipped .​
The online shopper can choose to​ have the​ item shipped to​ himself or​ to​ others .​
Although shopping online is​ generally considered to​ be safe, consumers should verify the​ website is​ being made through a​ secure server which will protect sensitive information .​
One way to​ do this is​ to​ look at​ the​ website address .​
Secure websites start with https:// while websites which are not secure start with .​
Calling Customer Service to​ Place an​ Order
Online shoppers may browse for​ items online but may decide to​ purchase items by calling a​ customer service representative instead of​ placing the​ order online .​
Customers may choose this option for​ a​ number of​ different reasons .​
Some online retailers may not have an​ option for​ completing the​ purchase online or​ these features may not be functioning correctly and​ in​ these cases the​ shopper will likely place the​ order over the​ phone .​
However, there are situations in​ which a​ consumer may opt to​ call customer service to​ place the​ order even when it​ is​ possible to​ do so online .​
This may include situations in​ which the​ order is​ particularly complex or​ situations in​ which the​ consumer has questions he would like answered before placing an​ order .​
Online shoppers who make a​ purchase this way should have all of​ the​ necessary information available before contacting customer service .​
This information includes the​ product number, billing information and​ shipping information .​
Faxing or​ Mailing Orders
Online shoppers can also place orders by faxing or​ mailing the​ order to​ the​ online retailer .​
The consumer may browse for​ items online and​ even print the​ order form from the​ online retailer’s website .​
Although this is​ not the​ most common method of​ online shopping there are some consumers who still use this method .​
One of​ the​ examples to​ using this method is​ the​ ability to​ pay for​ an​ order with a​ check instead of​ a​ credit card .​
a​ credit card will likely be required for​ orders placed online or​ with a​ customer service representative .​
Customers who fax or​ mail an​ order form may have the​ option of​ using a​ credit card to​ pay for​ the​ order but may also have the​ option of​ using a​ check as​ well .​
This is​ ideal for​ online shoppers who either do not have a​ credit card or​ do not want to​ charge items to​ a​ credit card .​
Although there are some advantages to​ this method of​ placing an​ order from an​ online retailer there is​ one major disadvantage to​ this method .​
This disadvantage is​ the​ order may take longer to​ process than it​ would through other methods .​
When a​ customer places an​ order through a​ website or​ on the​ phone the​ order is​ typically processed instantly .​
However, when the​ consumer mails the​ order form it​ may take a​ few days to​ arrive and​ then may require extra time for​ processing .​
Even orders which are faxed in​ may not be processed immediately despite arriving quickly .​




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