Implementing Office System In The Family Practice



Implementing Office System In The Family Practice

Implementing Office Systems in​ the​ Family Practice
When setting up the​ family practice, some essential services, including telephone, mail, answering service and​ medical transcription will need to​ be addressed.
Family Practice Telephone Systems
The family practice telephone system is​ vital. When evaluating potential telephone systems, there are a​ few key considerations. What rooms will phones be required in? How much automation is​ preferred? Does the​ system need to​ send automated calls to​ patients reminding them of​ appointments or​ scheduling issues? Does the​ system need to​ play music or​ present health information while callers are on hold?
What about wireless systems? What about hands free systems? What about caller id, voice mail and​ long distance services? High speed Internet services will not require an extra dedicated telephone line. if​ highspeed services are not available, one telephone line will be required for​ Internet.
Once the​ requirements of​ the​ family practice telephone system are identified, its time to​ go shopping. Innovations in​ wireless technology have resulted in​ more and​ more practices using wireless products.
Choosing an Answering Service
Family practice personnel cannot be answering telephones 24/7. Its important to​ choose the​ right answering service to​ represent the​ clinic. See what service other physicians are using. Check references and​ reputation. Some hospitals provide answering services.
It will be necessary to​ define answering service criteria. What constitutes an emergency? What about calls from family members? How much information should the​ answering service get in​ addition to​ a​ telephone number?
The more specific the​ details in​ what is​ required of​ the​ answering service, the​ easier it​ is​ for​ the​ answering service to​ meet those requirements.
Handling Mail
While email and​ faxes are often used for​ correspondence, standard mail is​ important. a​ small family practice may find it​ sufficient to​ simply purchase stamps in​ the​ beginning. as​ the​ practice grows, however, the​ mail volume will too.
Postage options include the​ United States Postal Service online mailing and​ shipping as​ do services including Stamps and​ Endicia. Various companies provide postage meters. Pitney Bowes is​ one of​ the​ best known.
For packages, large and​ small, the​ UPSP online mailing and​ shipping service is​ available. Independent carriers include DHL, UPS and​ FedEx. it​ is​ necessary to​ use a​ street address with independent carriers. They do not deliver to​ post office boxes.
Medical Transcription
Medical transcription was once an issue of​ sending dictation to​ be transcribed either in​ the​ clinic or​ outsourced to​ someone in​ the​ area. New developments in​ family practice computer software and​ electronic medical record software has eliminated the​ need for​ transcription in​ some clinics. Since family practice staff, including office, nurses and​ physicians, input all information directly into the​ computer at​ the​ time its done, patient records are always current.
If medical transcription will be required, decisions must be made about whether to​ employ someone to​ take care of​ it​ in​ the​ family practice clinic or​ outsource it. if​ using a​ medical transcription service, its important to​ check references and​ reputation. it​ doesnt hurt to​ ask other physicians what service they are using.
Some services are vital to​ operating the​ family practice. Reliable telephone systems that handle all required tasks, a​ quality answering service, a​ convenient and​ affordable mail handling system and​ medical transcription are just a​ few of​ those services.

Implementing Office System In The Family Practice





Related Posts:




No comments: Comments Links DoFollow

Powered by Blogger.