How To Make Cold Calling Opportunities Out Of Voice Mails Turn Voice
Mails Into A Cold Calling Journey Of Discovery

How To Make Cold Calling Opportunities Out Of Voice Mails Turn Voice Mails Into A Cold Calling Journey Of Discovery



How to​ Make Cold Calling Opportunities Out of​ Voice Mails - Turn voice mails into a​ cold calling journey of​ discovery!

Most people who still use the traditional cold calling mindset look at​ voicemail as​ a​ dead end .​
They say to​ themselves, Oh well, I​ may as​ well leave a​ message and hope he calls me back .​


This almost never happens, and we know it .​
But we’re often so relieved not to​ have to​ talk with someone, that we leave a​ message anyway .​
We avoid dealing with another person’s potential negative response to​ us and we avoid being challenged by the receptionist as​ well.


By the time the day is​ over, we might feel good because we’ve played the numbers game and made a​ lot of​ calls .​
But our productivity has been minimal .​
And over time that can make us feel frustrated by our experiences in​ cold calling.


With the new approach to​ cold calling, voicemail is​ an​ opportunity for discovery .​
It leads us beyond voicemail .​
Voice mail becomes a​ starting point for you begin the process of​ locating the person you’re trying to​ contact.


Our objective is​ not to​ pursue people to​ make a​ sale in​ this new way of​ cold calling .​
It is​ to​ uncover the truth of​ their situation and to​ be okay with the outcome, whether it’s a​ yes or​ a​ no .​


So we can begin to​ feel more comfortable hitting 0 when we get someone’s voicemail .​
Because we then have an​ opportunity to​ go back to​ the receptionist and begin a​ dialogue based on asking for help.


Here’s how the dialogue might go:


Hi, maybe you can help me out for a​ second? I’m trying to​ get hold of​ Mike and I​ got his voicemail .​
Would you happen to​ know if​ he’s at​ lunch, or​ on vacation, or​ in​ a​ meeting by any chance?


Here, you aren’t just asking to​ find Mike .​
And you’re also providing possible solutions to​ finding Mike .​
This helps the receptionist feel as​ if​ he or​ she is​ part of​ the problem-solving process .​


The receptionist is​ likely to​ offer one of​ two responses .​
The first is, Yes, he’s in​ a​ meeting (or at​ lunch or​ on vacation) and I’m not sure when he’ll be back at​ his desk.


This answer has just given you a​ lot more information than you would have if​ you had just left a​ voicemail .​
Now you know your contact’s whereabouts in​ real time and you can call back at​ a​ more appropriate time .​


The second response is, No, I​ don’t know where he is .​
In this case, you would reply, That’s not a​ problem.. .​
This low-key statement diffuses any possible pressure that the receptionist might be feeling about not being able to​ answer your question.


You can then continue with, Would you happen to​ know anyone whose desk or​ office is​ near him or​ who works in​ his area who might know where he is? Again, you’re offering another option for solving the problem .​
In many cases, the receptionist will then transfer you to​ a​ colleague of​ your contact who can help you determine his or​ her whereabouts.


The receptionist may also reply, No, I​ don’t know anyone in​ his area .​
You then say, That’s not a​ problem.. .​
and offer, Would you happen to​ have a​ paging system or​ his cell phone number by any chance?


If the receptionist replies, Sorry, we don’t have those, then at​ that point you can say, Thank you very much .​
I​ really appreciate your help .​
And then hang up, and call back another time.


Does the idea of​ paging potential clients or​ calling them on their cell phone make your stomach clench up? Are you thinking that you can’t cold call people that way because they might reject you?


That fear is​ only to​ be expected if​ your agenda is​ to​ sell something to​ the person .​
In other words, if​ you’re still using the traditional sales mindset .​
But once you master the new cold calling perspective, you’ll feel comfortable calling anyone, any time, using any mode .​


As long as​ you’re 100 percent focused on your potential client’s world, you’ll find that people will be receptive to​ you .​
You can easily navigate throughout an​ organization with the type of​ dialogue described above, because you’re asking for help in​ a​ relaxed manner and you never put anyone on the spot .​


Suppose that your efforts to​ locate your contact in​ this way fail .​
At that point you can leave a​ voicemail, but it​ should always be your very last option .​
Here’s an​ example of​ an​ appropriate cold calling voicemail:


Hi John, maybe you can help me out for a​ second? I’m not sure if​ you’re the right person or​ not, but I’m trying to​ reach the person responsible for reporting problems about unpaid invoices .​
My name is​ John Edwards, my number is...


Try this way of​ approaching the situation of​ voice mails, and you’ll be surprised and pleased at​ how often it​ becomes a​ highway instead of​ a​ dead end .​





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