How To Choose A Reliable Web Hosting Company A Tip For Newbies

Reliable web hosting is​ vital for​ anyone attempting to​ earn money with a​ business website.

Choosing a​ host for​ your website is​ not easy when you are an​ Internet newbie and​ don't really know bandwidth from Band-Aid. What selection criteria do you use? if​ you are a​ total newbie, about the​ only thing you will know how to​ compare is​ price but if​ you do a​ search for​ web hosting you will have ads coming at​ you for​ all prices from $10 per year to​ $25 per month. Should you go for​ the​ most expensive on the​ basis that you get what you pay for​ or​ should you go for​ the​ cheapest because saving money is​ a​ priority while you are getting your business running?

The first thing to​ rule out is​ free web hosting. There are many great free resources to​ be found on the​ Internet including excellent anti-virus and​ anti-spy ware software. Free hosting is​ fine if​ you have a​ hobby website but, if​ you are running a​ business online and​ wish to​ achieve credibility with visitors and​ search engines, free web hosting won't do the​ job.

I discovered the​ hard way that cheap web hosting is​ not necessarily the​ bargain it​ might seem. When I started looking for​ hosting for​ a​ new website, I already had top class hosting that had come with my first website. There was an​ option to​ add on further domains for​ an​ extra $5 per month. That was cheap enough but I thought it​ would be a​ good idea to​ have my new website hosted completely separately (you know, the​ old eggs in​ one basket caution).

When I started checking around, there seemed to​ be millions of​ web hosts all offering what (to my untrained eye) seemed to​ be the​ same thing but at​ wildly varying prices, so I settled on a​ cheap hosting package. the​ cost was £1 per month (which was about $1.70 in​ those days) and​ I certainly got what I paid for!

At first everything was fine: I paid up, they hosted my website. the​ trouble is, you don't realize you have bought rubbish hosting until things start to​ go wrong.

The first sign that all was not well came a​ few months later when I was unable to​ locate my website. I raised a​ support ticket and​ waited. Four days later came the​ reply "everything seems ok now". Four days of​ downtime without a​ sensible word from support made me feel more than a​ little uneasy.

Things seemed fine for​ a​ while after that but then another problem arose: when I tried to​ log into my control panel all I got was a​ message telling me the​ license fee had not been paid. This time the​ reply to​ my support ticket was quicker, it​ only took two days. Unfortunately, however, it​ was completely unhelpful. the​ reply was "It seems to​ be a​ site-wide issue". Was I supposed to​ feel better because the​ whole site was messed up and​ not just my bit? They must have got round to​ paying the​ license fee because after a​ few more days, login was available again.

After that, I wanted to​ move to​ a​ new host but I had never moved a​ website before and​ assumed it​ would be really difficult and​ technically challenging (actually it​ is​ extremely simple). as​ a​ result of​ this fear my website remained where it​ was.

The crunch came when my domain name came up for​ renewal. in​ response to​ an​ email from the​ hosting company, I visited their website to​ make the​ required payment. Their PayPal link and​ credit card options did not work and​ there were several error messages showing on the​ pages I visited.

Emails to​ their support and​ billing departments went unanswered. My only means of​ arranging payment was via their website, so I kept trying. Each time I visited, there were more error messages, nothing worked and​ it​ began to​ look as​ if​ the​ site was actually melting bit by bit. it​ seemed the​ company had just packed up and​ left their website to​ self destruct.

Inquiries revealed that the​ only way I could renew my domain name ownership was through the​ hosting company because they had registered it​ on my behalf and​ they retained control of​ it. as​ they could not be contacted, there were only two options available. the​ first was to​ pay an​ agent a​ pretty hefty (and non-refundable) fee to​ try to​ contact the​ hosting company and​ negotiate the​ purchase the​ domain name from them. the​ second option was to​ lose the​ domain.

When you have to​ choose web hosting, the​ first thing to​ look for​ is​ quality of​ support. to​ keep prices low, the​ easiest way for​ the​ company to​ economize is​ to​ provide sub-standard support. Forget the​ offers of​ unlimited bandwidth, hundreds of​ email accounts, spam filters and​ other freebies. if​ support is​ non-existent, give the​ company a​ miss no matter how good their other terms might seem.

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