Finding A Dependable Web Host

Finding A Dependable Web Host

Your new website is​ ready to​ upload, and​ now you need a​ web host. or​ perhaps you already have a​ web host, but uptime and​ support are lacking. of​ the​ thousands of​ web hosts to​ choose from, how do you find one that you can depend on?

Know what can go wrong and​ what to​ watch out for, and​ research prospective web hosts carefully.

What can go wrong with web hosting

Too much downtime
Problems happen, and​ even when they don’t, server maintenance results in​ a​ minimal amount of​ downtime. a​ dependable web host not only maintains servers well, but also monitors the​ servers and​ fixes problems immediately. With the​ type of​ web host you want to​ avoid, however, your site may be down for​ days.

Features that don’t work
When your email doesn’t work, your business shuts down. Problems with databases and​ other features can also slow down or​ stop your business. Most web hosts understand this, but some don’t place a​ high priority on keeping not only your site online but everything working as​ well.

Poor support
Dependable web hosts answer tech support questions within hours. Other web hosts, however, have been known to​ take days. and​ when those responses come, sometimes they’re canned responses that don’t address the​ issue.

Poor communication
Support people with good communication skills help keep problems from becoming bigger problems. Being told, “Everything looks fine here, so the​ problem is​ solved,” leads to​ frustration. So is​ having your site shut down because it​ used too many resources rather than the​ web host contacting you about the​ problem first.

Billing problems
Even after you cancel your account, problems may continue. Some less-than-dependable web hosts don’t honor their refund policy. Others don’t stop automatic billing after the​ account is​ cancelled.

What to​ watch out for
When you see the​ following at​ web host websites, consider them red flags to​ warn you of​ possible problems.

Unsustainable pricing
If the​ pricing looks too good to​ be true, it​ probably is. is​ it​ enough to​ pay for​ server maintenance and​ tech support? You get what you pay for.

Unlimited bandwidth
Nothing is​ really unlimited. if​ you sign up for​ an​ account offering unlimited bandwidth and​ then use a​ lot of​ bandwidth, expect to​ have the​ plug pulled on your site. the​ web host may find another explanation for​ discontinuing your account, but “unlimited” typically means “as long as​ you don’t use a​ lot.”

An unprofessional-looking website
Consider how much effort the​ web host put into providing a​ usable website with informative content. Does it​ give you confidence in​ the​ web host, or​ is​ it​ full of​ unsubstantiated statements and​ grammar and​ spelling mistakes? a​ web host doesn’t need to​ be a​ spelling expert, of​ course. But if​ the​ company hasn’t put much effort into telling you about their services, will they be conscientious about meeting clients’ needs?

How to​ research web hosts
Finding web hosts is​ easy enough. Search engines can take you to​ the​ websites of​ thousands of​ web hosts. But after you’ve narrowed down your list by features and​ price, how do you find out which web hosts are dependable?

Read web host package details and​ TOS

If the​ hosting packages offer huge amounts of​ disk space and​ bandwidth for​ very low prices, consider yourself warned. Don’t expect the​ company to​ have enough money for​ maintenance and​ support.

If you want to​ be sure that you can get a​ refund if​ you want one, check what the​ Terms of​ Service (TOS) says about refunds.

Read the​ web host forum
What is​ the​ ambience in​ the​ forum? Are clients’ questions answered satisfactorily? Don’t be concerned if​ you see problems; instead, be concerned if​ you don’t see any problems. Some web hosts remove posts that don’t show their company in​ a​ positive light. if​ posts about problems remain in​ the​ forum, you can observe how the​ host handles problems.

Read web host reviews
Client feedback at​ the​ web host’s site may or​ may not be valid. It’s possible for​ hosts to​ make up feedback, and​ some have even copied feedback from other sites. Look for​ feedback with links to​ the​ clients’ sites, and​ check via Whois Source to​ see if​ the​ particular web host actually hosts that site.

Numerous forums allow people to​ post web host reviews. When you read reviews, consider the​ poster’s credibility. Some people bash their hosts just because they’re unhappy about something. if​ the​ host posts in​ response to​ a​ problem, observe how the​ host tries to​ resolve it.

Check the​ company background
The “About Us” or​ “Company Background” page at​ the​ web host’s site should answer these questions.

* How long has the​ company been in​ business? a​ new company may be excellent, but it’s good to​ keep in​ mind that a​ lot of​ businesses fail within the​ first year.
* Does the​ company publish a​ privacy policy? Does this policy clearly protect clients’ privacy?
* Where are the​ servers located? Ideally, they should be in​ a​ datacenter, and​ not in​ someone’s basement.
* What are the​ server uptime statistics? if​ the​ web host doesn’t publish a​ link to​ a​ server uptime monitor, ask for​ a​ link to​ one. Uptime of​ about 99.7 percent or​ higher is​ generally considered good.
* Does the​ company publish an​ address? You may never need it, but when you’re placing your company website in​ another company’s hands, you want to​ know that the​ company is​ legitimate and​ accessible.

Email pre-sales questions
Answers to​ your pre-sales questions tell you a​ lot about the​ web host. You’ll see how fast the​ company responds and​ how well they communicate. Ask questions about any of​ the​ above points as​ well as​ questions specific to​ your needs.

Finding a​ dependable web host takes time, but dealing with problems and​ moving your site takes more time. the​ time spent looking for​ a​ dependable web host is​ a​ worthwhile investment.

Finding A Dependable Web Host

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